Case study · Shopify Plus

A Shopify Plus store for Rose Inc, built around shade and refills

Shopify Plus store for the clean beauty brand Rose Inc: shade matching, virtual try-on, subscriptions and a mobile-first luxury storefront. Delivered in four months in 2024.

Rose Inc store shown on a desktop monitor, tablet, and phone

Tech stack

  • Shopify Plus
  • Liquid
  • JavaScript
  • CSS3
  • Klaviyo
  • Gorgias
  • Yotpo
Duration
4 months
Year
2024
Category
Shopify Plus

01 — The challenge

What did the client need?

Rose Inc sells a clean beauty range where shade is the decision. On a phone, a static swatch is not enough: shoppers need to match a shade, try it, and understand refills and routines without the store turning into a noisy marketplace. The brand also needed subscriptions, loyalty and education to sit inside a quiet, luxury layout.

02 — The solution

What did we build?

We built a Shopify Plus storefront in Liquid. A shade finder and virtual try-on sit on the product, a refillable product system and sustainability view explain the routine, and subscriptions with auto-replenish plus a loyalty program bring people back. Klaviyo, Gorgias and Yotpo handle email, support and reviews. The theme is mobile-first and was tuned to a 1.9 second page load.

03 — Key features

What's inside

Storefront

01

Shade finder

Shoppers match a shade on the product instead of guessing from a flat swatch.

02

Virtual try-on

Try-on is part of the product view, so the decision happens before the cart.

03

Refillable products

The refill system is merchandised with the product, not hidden in a separate collection.

04

Sustainability tracking

A dashboard shows the sustainability story next to the routine, in the same quiet layout as the rest of the store.

Retention

01

Subscriptions

Auto-replenish for products people reorder, managed on Shopify Plus rather than as a side checkout.

02

Loyalty

A customer loyalty program tied to the same account that places the order.

03

Education

Editors publish product education without breaking the luxury layout.

04

Mobile first

The theme is designed for the phone first. Mobile sales were the largest movement after launch.

04 — Results and impact

What changed after launch

+67%

Conversion rate

1.9s

Page load

+85%

Mobile sales

+42%

Customer retention

05 — Architecture

How the pieces connect

  1. 01Shade finder
  2. 02Try-on and product
  3. 03Subscription and loyalty
  4. 04Checkout

Tech stack

  • Shopify Plus
  • Liquid
  • JavaScript
  • CSS3
  • Klaviyo
  • Gorgias
  • Yotpo